Privacy Policy

Your privacy is important to us. This Privacy Policy explains what information upCaret ("we", "our", "us") collects, how we use it, and the choices you have.

Information We Collect

• Contact details you provide, such as name, email, and company information.
• Usage data, analytics, and device information when you interact with our website and services.
• Content you choose to submit for agent training and demos.

How We Use Information

• To provide, maintain, and improve our products and services.
• To communicate with you and respond to inquiries.
• To personalize experiences and generate analytics.
• To ensure security, prevent abuse, and comply with law.

Data Security

We employ administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.

Data Retention

We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

• You can request access, correction, or deletion of your data.
• You can opt out of non-essential communications.

Third-Party Services

We may use third-party providers (e.g., analytics, hosting) that process data on our behalf under appropriate safeguards.

Contact Us

For questions or requests regarding this policy, contact us via the form on our Contact page or call (402) 619-3131.